UniRelo is a popular shipping agency among returnees from USA. They appear to have better coverage throughout India, offer competitive rates and is transparent in their process.
They also offer insurance coverage to shipped items (conditions apply). Community members have reported that although UniRelo doesn’t offer cheap prices, their consignments have reached destinations in India fairly accurately and at promised times. However, there have been issues like delay as well, but UniRelo blames “uncontrollable external factors” for this, like custom clearances, weather conditions, etc.
What they’re good at
- Competitive pricing
Members have reported that Unirelo is very competitive in cost, and can offer very competitive prices against competitor quotes.
- Wider network
Community members have also reported that UniRelo appears to have better and wider network throughout India.
- Transparent service
While shipping delays and customs charges are unavoidable and common among shipping companies, UniRelo seems to be proactive and transparent about them rather than misleading. Because of this, customer complaints in this area seems to be fewer.
- Local Customs Escort
They provide a local customs escort who helps you dealing with customs (negotiating etc).
UniRelo is not immune to some of the common issues in this industry. Some of their common issues are..
- Customs charges
Customers have reported that many a times, they are surprised with exorbitant custom duty charges that are notified only when the shipment arrives in India.
Many customers have reported damaged items during shipping. UniRelo has denied accountability in many cases.
- US to India, Full Container Load (FCL) Shipping
Cost – $2,300 Min.
Estimated Time – 45 to 60 Days
- US to India, Less than Container Load (LCL) Shipping
Cost – $645 Min (8 Boxes @55 Lbs each).
Estimated Time – 60 to 90 Days
- Air Shipping US to India
Cost – $595 for 4 boxes with 25 kilos each.
Estimated Time – 5 to 10 Days
Have you used UniRelos shipping services? If yes, how has your experience been? Please share in comments so that others benefit.